Past customers are the cheapest new customers.

Most clinics have hundreds of patients who came a few times and never came back. They liked you. They got busy. Nobody got in touch.

Small circles drifting away, with curved arrows bringing them back into one large circle.

What we do.

We write and send short, friendly emails to past patients. You approve every email before it goes out. New bookings come back to you by reply or booking link.

How it works.

Setup (one time)

  • We take a list of past patients from your booking system. Name, email, and last visit date. Nothing about their health.
  • We write 3 emails in your clinic's voice. You approve every word before anything goes out.
  • We send from your own email domain. The emails look like they come from you. Replies come to you.

Every month

  • We send 2 more emails to people who still have not booked. For example, a check-in for the season, news about new hours, or a gentle nudge.
  • We handle unsubscribes and the legal footer.
  • You get a one-page report. It shows who got an email, who booked, and what it was worth.

What we do not do

  • We never mention a health problem or a treatment. No health claims. No reviews from patients.
  • We only email people you are allowed to email. We check the list first.

What the numbers look like.

Say a clinic has 800 patients who have not come in for 6 to 24 months. If 3 out of every 100 book one visit at $90, that is 24 visits. That is about $2,160, from emails you did not have to write.

Your real numbers will be different. We work them out with you on the free call and tell you what is possible for your clinic.

Questions?

Who gets the emails?

Patients who have not come in for about 6 to 24 months and are on your email list. We check the list first. We make sure you have the right to email each person under Canada's anti-spam law (CASL).

What if it does not work?

We will be honest. The free call shows you the numbers first. If it does not look worth it, we will say so.

Can we keep our own booking system?

Yes. We take a list from your system. We send from your domain. New bookings come back to you by reply or booking link. We never log in to your systems.

What if we cancel?

That is fine. When you stop, we stop sending and give back anything you need.

See what is possible for your clinic.

Book a free 15-minute call. We will look at your numbers for past patients and tell you honestly if it is worth doing.

Book a free 15-minute money check